Our Solutions
Three Focused Services for Thoughtful AI Adoption
From mapping opportunities in your current operations to building working prototypes and establishing ethical governance — each service is scoped to deliver practical, measurable value.
← Back to HomeOur Methodology
How We Work
Every Orbyn engagement follows a structured approach designed to reduce uncertainty and maximise the relevance of what we deliver. We begin with deep listening — understanding your organisation's context, pain points, and aspirations before making any technical recommendations.
From there, we move through clearly defined phases: scoping and agreement, collaborative execution with regular checkpoints, quality assurance, and delivery with a follow-up review. This isn't a rigid formula — it's a framework that adapts to the unique shape of each project while maintaining the discipline and transparency our clients rely on.
Discover
Listen and understand
Design
Scope and plan
Develop
Build and refine
Deliver
Review and hand off
Service 01
Intelligent Process Mapping
A service that examines your organisation's workflows and identifies where AI-assisted steps could bring meaningful improvements. The engagement begins with process observation and documentation, followed by a collaborative analysis of where pattern recognition, data routing, or decision-support models could add value.
We provide a detailed implementation plan with realistic timelines, resource estimates, and expected outcomes. This is particularly suited for operations teams interested in gradual, well-supported improvements rather than disruptive changes.
- Comprehensive workflow observation and mapping
- AI opportunity identification and prioritisation
- Detailed implementation roadmap with resource estimates
- Expected outcomes and success metrics defined
- Follow-up review session included
Typical duration: 3–5 weeks
Service 02
Custom AI Prototyping
For organisations with a specific idea in mind, this service takes a concept from sketch to working prototype. We work in short, iterative cycles — building, testing, and refining based on your feedback. The prototype serves as a tangible proof of concept that your team can evaluate before committing to full-scale development.
Deliverables include the functional prototype, a technical feasibility report, and recommendations for the path ahead. A practical way to explore an idea without a large upfront commitment.
- Working proof-of-concept prototype
- Iterative build cycles with your feedback
- Technical feasibility report
- Path-forward recommendations
- Well-documented, maintainable codebase
Typical duration: 6–8 weeks
Service 03
AI Ethics & Governance Advisory
This advisory service helps organisations establish responsible AI practices — from bias assessment frameworks to transparency guidelines and governance structures. We review your current or planned AI systems through an ethical lens, identify potential concerns, and co-develop policies that align with both local regulations and international standards.
The deliverable is a governance handbook tailored to your organisation, along with a workshop for relevant team members. Designed for teams that take responsible technology use seriously and want thoughtful guidance.
- Comprehensive ethical review of AI systems
- Bias assessment and transparency audit
- Custom governance handbook
- Team workshop and awareness training
- Alignment with PDPA and international standards
Typical duration: 4 weeks
Compare
Which Solution Fits?
A side-by-side view to help you decide which service aligns best with your current needs.
| Feature | Process Mapping | AI Prototyping | Ethics Advisory |
|---|---|---|---|
| Best For | Teams exploring AI readiness | Teams with a specific concept | Teams using or planning AI |
| Workflow Analysis | |||
| Working Prototype | |||
| Governance Handbook | |||
| Team Workshop | |||
| Implementation Plan | |||
| Duration | 3–5 weeks | 6–8 weeks | 4 weeks |
| Price | RM 5,600 | RM 4,200 | RM 2,800 |
Standards
Technical Standards Across All Solutions
Security & Privacy
PDPA-compliant data handling, encrypted transfers, and strict access controls throughout every engagement.
Performance Metrics
Clear KPIs defined at project start. Every deliverable includes performance benchmarks and measurement guidance.
Ongoing Support
Post-delivery review session included with every service. Extended support arrangements available on request.
Ethical Compliance
All solutions incorporate bias checks and fairness considerations. We follow OECD AI Principles and national guidelines.
Documentation
Thorough documentation accompanies every deliverable — methodology notes, technical specs, and plain-language summaries.
Iterative Process
Regular checkpoints ensure you're always informed and involved. We incorporate your feedback at every stage.
Not Sure Which Service to Start With?
Reach out and tell us a bit about your situation. We'll help you identify which service — or combination of services — makes the most sense for where you are right now.
Let's Discuss Your Needs